To check your SASSA SRD status, visit srd.sassa.gov.za and enter your ID number and phone number. You can also use WhatsApp, USSD, SMS, the Moya App, or phone the SASSA helpline. The SRD grant pays R370 per month to qualifying unemployed South Africans.
How to Check Your SRD Status
The SRD (Social Relief of Distress) grant has its own dedicated portal, separate from other SASSA grants. There are six ways to check your SASSA status. Here is each method explained step by step.
1. Online Portal (srd.sassa.gov.za)
This is the fastest and most reliable method. Go to https://srd.sassa.gov.za/sc19/status. Enter your 13-digit South African ID number. Enter the cellphone number linked to your application. Click “Submit” and your current status will display on screen. The portal is available 24 hours a day, 7 days a week.
2. WhatsApp
Send a message to 082 046 8553 on WhatsApp. Type “Status” and follow the prompts. You will need to provide your ID number. The chatbot will reply with your current SRD grant status. This method works even with limited airtime.
3. USSD
Dial *120*69277# from any network. You can also use *134*7737# on MTN or *120*3210# on other networks. Follow the menu prompts and enter your ID number. USSD works on any phone, even without a smartphone or data.
4. SMS
Send an SMS with the word “STATUS” followed by your ID number to 32555. For example: “STATUS 9001015009087”. You will receive a reply SMS with your current status. Standard SMS rates may apply.
5. Moya App
Download the Moya App from the Google Play Store or Apple App Store. The app is data-free, meaning you do not need airtime or data to use it. Open the app, find the SASSA section, and check your status using your ID number.
6. Phone Call
Call the SASSA toll-free helpline at 0800 60 10 11. The line is open Monday to Friday, 8am to 4pm. An agent can check your SRD status and answer any questions. This call is free from any phone.
SRD Status Meanings
When you check your SRD status, you will see one of several results. Here is what each SASSA status meaning tells you about your application.
Approved: Your application has been successful for the current month. Payment will be processed. Check your SRD payment date this month to know when to collect.
Pending: Your application is still being assessed. SASSA is verifying your information against government databases. This is normal and you should check again in a few days.
Declined: Your application was not approved for the current month. Common reasons include: earning income above R624 per month, receiving another grant or UIF, or being registered as a NSFAS student. You can submit an appeal through the appeals portal at srd.sassa.gov.za/appeals.
Approved — Not Paid: You were approved but payment has not been made yet. This could mean your banking details need updating or there is a payment issue. If you see this status, read our guide on SASSA approved but no payment for help.
Cancelled: Your grant has been cancelled. This may be due to a change in your circumstances or missing information. Contact SASSA at 0800 60 10 11 for clarity.
SRD Payment Dates 2026
The SRD R370 grant is typically paid during the last week of each month. Unlike other SASSA grants, the SRD does not have a fixed payment day. SASSA announces exact dates closer to month-end. The grant amount is confirmed at R370 per month through March 2026.
For the latest payment schedule, visit our SASSA payment dates page, which is updated monthly. You can also check our SRD payment dates this month page for the current month’s specific date.
Common SRD Problems
The SRD grant is reassessed every month. This means your status can change from “Approved” to “Declined” from one month to the next. Here are common problems and what to do.
Status changes monthly: Unlike other SASSA grants, the SRD requires monthly reassessment. If you were approved last month but declined this month, it may be because your circumstances changed according to government databases.
Phone number mismatch: You can only check your status using the phone number linked to your application. If you changed your number, update it on the SRD portal.
Website not loading: The SRD portal gets very busy, especially around payment dates. Try again during off-peak hours (early morning or late evening). You can also use WhatsApp or USSD as alternatives.
Approved but no payment: If your status says “Approved” but you have not received money, check that your banking details or collection method is correct. Visit our troubleshooting guide for step-by-step help.
SRD Grant Eligibility
The SRD grant is specifically for unemployed South Africans who have no other form of income support. To qualify, you must meet all of the following requirements. For full details, read our SRD eligibility and application guide.
- Be a South African citizen, permanent resident, or hold a special permit
- Be between 18 and 60 years old
- Be unemployed
- Have no income or earn less than R624 per month
- Not receive any other social grant (including Old Age, Disability, or Child Support)
- Not receive UIF (Unemployment Insurance Fund) payments
- Not be a NSFAS-funded student
- Not be a resident of a government-funded institution
You can apply or reapply on the SRD portal. Applications are done entirely online. You do not need to visit a SASSA office for the SRD grant.
Frequently Asked Questions
How long does the SRD status check take?
The online portal at srd.sassa.gov.za gives results instantly. WhatsApp and USSD usually respond within a few minutes. Phone calls may take longer depending on wait times. The helpline is busiest on Mondays and around payment dates.
Why does my SRD status say “Pending” every month?
Your SRD application is reassessed every month. “Pending” means SASSA is still running checks for the current cycle. This is normal at the beginning and middle of each month. Your status should update to “Approved” or “Declined” before the payment date.
Can I check my SRD status without a phone?
Yes. You can visit any SASSA office near you and ask a staff member to check your status. You can also use a friend or family member’s phone to access the online portal, WhatsApp, or USSD.
What should I do if my SRD grant is declined?
You can submit an appeal through the SRD appeals portal. Appeals must be submitted within 90 days of the decline. For a full walkthrough, see our SASSA appeal guide.
Is the SRD R370 grant permanent?
The SRD grant was introduced as a temporary measure during COVID-19. It has been extended multiple times and is confirmed through March 2026. The government reviews the grant regularly. Check back on SRD Help for the latest updates.
For a complete overview of all SASSA grants and how to check each one, visit our SASSA status check by grant type page.