There are six official ways to check your SASSA SRD grant (R370) status: online, USSD, SMS, WhatsApp, the Moya App, and the toll-free phone line. This guide compares all six side by side, then walks through each one step by step — including the three methods that work without any mobile data. Whatever phone you have, there is a method here that will work for you.
Quick comparison: which status-check method should you use?
| Method | What you dial / use | Needs data? | Typical cost | Best for |
|---|---|---|---|---|
| Online portal | srd.sassa.gov.za | Yes | Data only | Smartphone/PC users who want full detail |
| USSD | *120*69277# | No | Under R1 | Any phone, no internet |
| SMS | STATUS <ID> to 32555 | No | ~R1–R2 | Basic phones |
| 082 046 8553 | Yes | Data only | Smartphone users on WhatsApp | |
| Moya App | SASSA Relief service | No (after install) | Free | Regular checking, data-free |
| Phone call | 0800 60 10 11 | No | Free (toll-free) | People who prefer to speak to an agent |
In every case you will need two things ready: your 13-digit South African ID number (the same one you applied with) and the cellphone number linked to your application. The system matches these two, so use the phone with your registered number where possible.
1. Check your SASSA status online
Visit the official SRD portal at https://srd.sassa.gov.za/, scroll to the “Application Status” section, enter your 13-digit ID number and your registered phone number, and submit. Your current status appears within seconds, usually with the relevant month shown. This is the most detailed method and works on any phone, tablet or computer with a web browser and an internet connection.
2. Check by USSD (no data needed)
Dial one of these codes straight from your phone’s keypad — no internet required:
- *120*69277# — works on all networks
- *134*7737# — MTN only
- *120*3210# — alternative code
Follow the on-screen prompts and enter your ID number when asked. A USSD session usually costs under R1. Dial from the phone number linked to your application for the most reliable result.
3. Check by SMS (no data needed)
Open your messaging app, type STATUS followed by a space and your 13-digit ID number, and send it to 32555. You will receive a reply with your current status. A standard SMS charge of about R1–R2 applies; no data connection is needed.
4. Check on WhatsApp
Save the official SASSA WhatsApp number 082 046 8553, open WhatsApp, send “Hello SASSA” or “Status”, and follow the prompts. You’ll be asked for your ID number and registered phone number. WhatsApp needs mobile data or Wi-Fi to work.
5. Check with the Moya App (data-free)
Download Moya from the Google Play Store or Apple App Store (it needs data only for the first install). Open it, go to SASSA Relief under “Services and Money”, and enter your ID and phone number. The app is completely data-free to use after installation, and also lets you update banking details or lodge an appeal. Moya needs Android 5.0+ or iOS 11+.
6. Check by phone call (toll-free)
Call the SASSA helpline on 0800 60 10 11, open Monday to Friday, 8am–4pm. Have your 13-digit ID number ready so the agent can find your application. They can confirm your status and payment dates. The line can be busy at peak times, so be ready to wait.
How to check your status without data
If you have no airtime for data, three methods work without an internet connection: USSD (*120*69277#), SMS (STATUS <ID> to 32555), and the Moya App (free after install). USSD and SMS cost a few rand at most; Moya is free once downloaded.
Understanding your result
Once you have your status, the next step is knowing what it means. Common results include Pending, Approved, Declined and NA, plus specific decline reasons such as “means test failed” or “identity verification failed”. Our SASSA status codes explained guide breaks down every status message and what to do about it. If your status will not load at all, see SASSA status check troubleshooting. If you were declined, you can appeal the decision within 30 days.
Frequently asked questions
What is the SASSA status check number?
For USSD dial *120*69277#, for SMS send STATUS and your ID to 32555, on WhatsApp message 082 046 8553, and to speak to an agent call the toll-free line 0800 60 10 11.
Can I check my SASSA status without data?
Yes. Use USSD (*120*69277#), SMS (32555), or the Moya App, all of which work without a mobile-data connection.
Why does my status say Pending for so long?
Pending means SASSA is still running verification checks against government databases. It can take a few days to two weeks. You do not need to reapply — see our status codes guide for details.
Which phone number should I use to check?
Use the cellphone number you registered on your SRD application. The system matches your ID number to that phone number, so a different number may not return your status.
Sources: official SASSA SRD portal (srd.sassa.gov.za) and the SASSA toll-free helpline. Last updated June 2026.