There are six ways to check your SASSA SRD grant status in 2026: online at srd.sassa.gov.za, via WhatsApp, by USSD code, by SMS, through the Moya App, or by calling the toll-free helpline. Every method gives you the same result. You just need your 13-digit SA ID number and registered phone number to get started.
Quick Summary: All SASSA Status Check Methods
The table below compares every method at a glance. Use it to find the right option for your situation.
| Method | What You Need | Data Required? | Cost | Best For |
|---|---|---|---|---|
| Online (srd.sassa.gov.za) | Phone/computer + browser + internet | Yes | Data charges only | Fastest result with internet |
| WhatsApp (082 046 8553) | Smartphone + WhatsApp + data/WiFi | Yes | Small data usage | WhatsApp users |
| USSD (*120*69277#) | Any phone (basic or smart) | No | Free or low network charge | No data or smartphone |
| SMS (32555) | Any phone | No | Standard SMS rate | Simple, no internet needed |
| Moya App | Smartphone (Android 5.0+ / iOS 11+) | No (data-free) | Free | Smartphone users with no data |
| Phone Call (0800 60 10 11) | Any phone | No | Free (toll-free) | Speaking to a real person |
Each of these methods is explained in detail below, with links to full step-by-step guides. For a beginner-friendly walkthrough of all methods, see our step-by-step SASSA status check guide. You can also visit the main SASSA status check hub for more resources.
Method 1: Check Your Status Online
The official SASSA SRD portal is the most direct way to check your status. It works on any device with a browser and internet connection.
Visit https://srd.sassa.gov.za/ and navigate to the status check page at https://srd.sassa.gov.za/sc19/status. Enter your 13-digit ID number and the phone number you used when applying. Click submit, and your status will appear within seconds.
The website can be slow during peak hours. If you get an error, try again early in the morning or late at night. For the full guide with troubleshooting tips, read our SASSA online status check guide.
Method 2: Check Your Status on WhatsApp
SASSA has an official WhatsApp chatbot that lets you check your status from within the app. This is a good option if you already use WhatsApp daily.
Save the official number 082 046 8553 to your contacts. Open WhatsApp, find the SASSA contact, and look for the green verified tick to confirm it is genuine. Send “Hello SASSA” or “Status” and follow the automated prompts. You will need to enter your ID number and registered phone number.
Be careful of scams. Only message the verified number listed above. For more details, read our WhatsApp status check guide. You can also find more about the number itself on our SASSA WhatsApp number page.
Method 3: Check Your Status via USSD
USSD is ideal if you do not have a smartphone or data. It works on any phone — even the most basic models.
Dial *120*69277# from any network. Follow the on-screen menu prompts and enter your ID number. Alternative codes include *134*7737# (MTN) and *120*3210#. The process takes about one to two minutes.
USSD does not require internet and costs very little. For detailed instructions, read our USSD status check guide.
Method 4: Check Your Status via SMS
SMS is one of the simplest methods. It works on every phone and does not need internet.
Open your messaging app and type STATUS followed by a space and your 13-digit ID number. Send the message to 32555. SASSA will reply with your status. The response may take a few minutes or up to a few hours, depending on how busy the system is.
Standard SMS rates apply. For more information, visit our SMS status check guide.
Method 5: Check Your Status on the Moya App
The Moya App is a data-free messaging and services platform. It includes SASSA services at no data cost, which makes it perfect if you have a smartphone but no data or airtime.
Download the Moya App from the Google Play Store (Android 5.0+) or Apple App Store (iOS 11+). Open the app, find SASSA services, and follow the prompts to check your status. Everything happens without using any of your mobile data.
For the full walkthrough, read our Moya App status check guide. Also see our page on checking your SASSA status without data.
Method 6: Check Your Status by Phone Call
If you prefer talking to a real person, you can call the SASSA helpline. This is also helpful when you have questions that a chatbot or website cannot answer.
Dial 0800 60 10 11 from any phone. The call is toll-free — you will not be charged. The helpline operates Monday to Friday, 8am to 4pm. Listen to the automated menu, select the SRD grant option, and wait to speak with an agent. Have your ID number and phone number ready.
Call early in the morning for the shortest wait time. For more tips, read our phone call status check guide.
Which Method Should You Use?
The best method depends on what resources you have available:
- You have a smartphone and internet? Use the online portal for the fastest result. WhatsApp is a great alternative.
- You have a smartphone but no data? Download the Moya App — it uses zero data. See more options in our no data guide.
- You only have a basic phone? Use USSD by dialling *120*69277# or send an SMS to 32555.
- You need to speak to someone? Call the toll-free helpline at 0800 60 10 11.
- One method is not working? Always try a different method. Having multiple options means you are never stuck.
What to Do After Checking Your Status
Once you know your status, here is what to do next:
If Your Status Is “Approved”
Your R370 SRD grant has been approved for the current month. Your payment will be processed according to the SASSA schedule. Check the SASSA payment dates page to find out when to expect your money.
If Your Status Is “Pending”
Your application is still being reviewed. This is normal and happens every month. Be patient and check again in a few days. There is nothing you need to do at this stage.
If Your Status Is “Declined”
If your application was declined, you have the right to appeal. Submit your appeal through the official portal at https://srd.sassa.gov.za/appeals/appeal. For help with the process, read our SASSA appeal guide.
If You Do Not Understand Your Status
SASSA uses several different status messages. Some can be confusing. Read our detailed SASSA status meanings guide for a plain-English explanation of every possible result.
Common Problems and Solutions
Sometimes things do not go as planned. Here are the most common issues:
- Website not loading: The SASSA website gets very busy. Try off-peak hours (early morning or late evening). Visit our SASSA troubleshooting page for more help.
- WhatsApp not responding: The chatbot may be slow during busy periods. Wait a few minutes and try again.
- USSD shows an error: Try the alternative codes *134*7737# or *120*3210#.
- Status shows “Not Found”: Double-check your ID number and phone number. They must match your application exactly.
- Phone line always busy: Call right at 8am for the best chance. Or use an online method instead.
Stay Safe: Avoid SASSA Scams
Scammers try to take advantage of SASSA grant recipients. Protect yourself by following these rules:
- Only use the official website: srd.sassa.gov.za.
- The only official WhatsApp number is 082 046 8553 (with a green verified tick).
- SASSA will never ask for your banking PIN or password.
- SASSA will never ask you to pay money for your grant.
- Do not click on links in SMS or social media messages claiming to be from SASSA.
Learn more about protecting yourself on our SASSA scam and fraud awareness page.
Frequently Asked Questions
What is the easiest way to check my SASSA status?
If you have internet, the fastest way is to visit https://srd.sassa.gov.za/sc19/status and enter your details. If you have no data, dial *120*69277# from any phone.
Can I check my SASSA status on my phone?
Yes. You can check on any phone. Smartphones can use the website, WhatsApp, or the Moya App. Basic phones can use USSD or SMS. You can also call the helpline from any phone.
Is it free to check SASSA status?
The phone helpline (0800 60 10 11) and the Moya App are completely free. The website and WhatsApp use a small amount of data. USSD has a low network charge. SMS costs a standard text fee.
How long does it take to get my SASSA status?
Online, WhatsApp, and USSD give results within one to three minutes. SMS replies can take up to a few hours. Phone calls depend on how long you wait on hold — it can range from a few minutes to over an hour during busy times.
What if my status says “Declined”?
You can submit an appeal through the official portal at https://srd.sassa.gov.za/appeals/appeal. Read our SASSA appeal guide for detailed instructions on how to appeal your decision.
Do I need to check my status every month?
The SRD grant of R370 per month is confirmed through March 2026. Your application is reassessed monthly, so your status can change from month to month. It is a good idea to check at least once each month to make sure your grant is still approved.
What does “Referred for Review” mean?
This means SASSA is verifying some of your information. It is not a decline. Wait for the review to complete and check your status again in a few days. For a full explanation, visit our SASSA status meanings page.