You can check your SASSA SRD grant status in several ways: online at srd.sassa.gov.za, via WhatsApp, by dialling a USSD code, by SMS, through the Moya App, or by calling the SASSA helpline. Each method requires your 13-digit SA ID number. This guide covers every option so you can choose the one that works best for you.
What You Need Before You Start
No matter which method you choose, have these details ready:
- Your 13-digit South African ID number — the same ID you used when applying for the SRD grant.
- Your registered phone number — the mobile number linked to your SASSA application.
Some methods require internet access while others do not. The comparison table below will help you choose. For a detailed overview, visit our hub page for all SASSA status check methods.
Comparison: All SASSA Status Check Methods
| Method | Need Data? | Need Smartphone? | Cost | Speed |
|---|---|---|---|---|
| Online (Website) | Yes | No (any device with browser) | Data charges only | Fast (1-2 minutes) |
| Yes | Yes | Small data usage | Fast (2-3 minutes) | |
| USSD | No | No (any phone) | Free or low cost | Fast (1-2 minutes) |
| SMS | No | No (any phone) | Standard SMS rate | Minutes to hours |
| Moya App | No (data-free) | Yes (Android 5.0+ / iOS 11+) | Free | Fast (2-3 minutes) |
| Phone Call | No | No (any phone) | Free (toll-free) | Varies (may wait on hold) |
Method 1: Check SASSA Status Online
This is the quickest and most direct method if you have internet access.
- Open your browser and go to https://srd.sassa.gov.za/.
- Click “Check Status” or navigate to the status page.
- Enter your 13-digit ID number and registered phone number.
- Click submit and view your result.
Read the full online status check guide for detailed steps and troubleshooting.
Method 2: Check SASSA Status on WhatsApp
WhatsApp is convenient if you already use the app daily.
- Save 082 046 8553 to your contacts.
- Open WhatsApp and find the SASSA contact (look for the green verified tick).
- Send “Hello SASSA” or “Status”.
- Follow the prompts and enter your ID number and phone number.
Read the full WhatsApp status check guide for all the details.
Method 3: Check SASSA Status via USSD
USSD works on any phone, even without internet or a smartphone.
- Open your phone’s dialler.
- Dial *120*69277# (works on all networks).
- Follow the on-screen prompts.
- Enter your ID number when asked.
Alternative USSD codes: *134*7737# (MTN) or *120*3210#. Read the full USSD status check guide.
Method 4: Check SASSA Status via SMS
SMS is simple and works on any phone.
- Open your messaging app.
- Create a new message.
- Type STATUS followed by a space and your 13-digit ID number.
- Send the message to 32555.
You will receive a reply with your status. Note that this may take a few minutes to a few hours. Read the full SMS status check guide.
Method 5: Check SASSA Status on the Moya App
The Moya App is completely data-free, making it ideal if you have no airtime or data.
- Download the Moya App from the Google Play Store or Apple App Store.
- Open the app and find the SASSA services section.
- Select “Check Status” and enter your details.
- View your result — all without using any data.
The app requires Android 5.0 or higher, or iOS 11 or higher. Read the full Moya App status check guide.
Method 6: Check SASSA Status by Phone Call
If you prefer speaking to someone, call the SASSA helpline.
- Dial 0800 60 10 11 from any phone.
- Listen to the automated menu and select the SRD grant option.
- Wait to be connected to an agent if needed.
- Give your ID number and ask about your status.
The helpline is toll-free and available Monday to Friday, 8am to 4pm. Read the full phone call status check guide.
Which Method Is Best for You?
Your best option depends on your situation:
- If you have a smartphone and data: Use the online portal or WhatsApp. These are the fastest options.
- If you have a smartphone but no data: Use the Moya App — it is completely data-free. You can also check our how to check without data guide.
- If you have a basic phone (no smartphone): Use USSD by dialling *120*69277# or send an SMS to 32555.
- If you want to speak to a person: Call the toll-free helpline at 0800 60 10 11.
- If one method is not working: Try a different method. The SASSA website can be busy, but USSD and SMS usually still work.
What to Do After Checking Your Status
Once you have your status result, here is what to do next:
- Approved: Your R370 grant will be paid. Check the SASSA status check page for payment information.
- Pending: Wait for SASSA to finish processing. Check again in a few days.
- Declined: You can submit an appeal through the portal at https://srd.sassa.gov.za/appeals/appeal.
For a full explanation of every possible result, read our SASSA status meanings guide.
Frequently Asked Questions
What is the easiest way to check my SASSA status?
The easiest method depends on what you have available. If you have internet, the online portal at https://srd.sassa.gov.za/ is the fastest. If you have no data, dial *120*69277# from any phone.
Can I check my SASSA status without a smartphone?
Yes. You can use USSD by dialling *120*69277#, send an SMS to 32555, or call 0800 60 10 11. None of these require a smartphone.
Is it free to check my SASSA status?
The phone call to 0800 60 10 11 is completely toll-free. The Moya App is data-free. USSD may have a small network charge. The website and WhatsApp require data. SMS costs a standard text message fee.
How often can I check my SASSA status?
You can check as often as you like, but once or twice a month is usually enough. SASSA processes applications monthly, so your status will not change daily.
What if none of the methods are working?
If you cannot check your status through any method, the SASSA system may be temporarily down for maintenance. Wait a few hours and try again. You can also visit your nearest SASSA office in person with your ID document.