SASSA Status Check

South Africa’s Social Relief of Distress (SRD) grant provides essential support to unemployed citizens, now worth R370 per month (increased from R350). Millions of South Africans depend on this government grant as a financial lifeline during tough times.

Check your SASSA SRD status instantly using our free lookup tool below. Simply enter your ID number and phone number to see if your application is approved, pending, or declined, plus get your payment date. We don’t store any personal information – our tool connects directly to official SASSA sources for accurate, real-time results.

What Is the SASSA SRD (R370) Grant?

The Social Relief of Distress grant is a temporary financial aid program run by the South African Social Security Agency (SASSA). This grant helps unemployed people who have no income or other support from the government.

Background of the SRD Grant

The SRD grant started during COVID-19 as the “R350 grant” to help people survive the pandemic. In April 2024, the government increased the amount to R370 per month to help with rising costs. The program has been extended until March 2026, giving continued support to those who need it most.

Key Facts About the R370 Grant

• Monthly Amount: R370 per approved beneficiary
• Duration: Extended through March 2026
• Purpose: Emergency financial support for unemployed South Africans
• Administration: Managed by SASSA with the Department of Social Development
• Application Method: Online or via phone – no office visits required
• Target Group: Adults aged 18-59 with no income or other government support

The SRD grant serves as a crucial safety net for vulnerable individuals and families facing financial hardship. Unlike permanent social grants, this is temporary relief designed to help people through difficult periods.

Who Qualifies for the SRD R370 Grant?

To receive the SRD grant, you must meet specific requirements. SASSA checks these criteria carefully for every application.

Essential Eligibility Requirements

✓ South African Status

• Must be a South African citizen, permanent resident, or registered refugee
• Currently living in South Africa
• Have a valid 13-digit ID number or refugee permit

✓ Age Requirements

• Between 18 and 59 years old
• If you’re 60 or older, apply for the Older Persons Grant instead

✓ Income Requirements (Means Test)

• Must be unemployed with no regular income
• Cannot earn more than R624 per month from any source
• SASSA electronically checks your bank records and UIF status
• This includes income from jobs, business, investments, or family support

✓ No Other Government Support

• Cannot receive any other social grant (disability, child support, etc.)
• Cannot get NSFAS funding or other government financial assistance
• Only one form of government aid allowed at a time

✓ Not in State Care

• Cannot be fully supported by a government institution
• This includes people in prison, state hospitals, or government boarding facilities
• Those in state care already receive institutional support

✓ Valid Contact Information

• Need a working cell phone number for applications and updates
• Must use the same phone number for status checks
• SASSA sends important updates via SMS

Why Applications Get Declined

Common reasons for SRD application decline include:

• Having income above R624 per month
• Receiving another social grant
• Age outside the 18-59 range
• Incorrect or mismatched personal details
• Being in state care or institutional support

How to Check Your SASSA SRD Grant Status

Checking your SASSA status is easy and free. SASSA provides several official methods to check if your application is approved, pending, or declined. You’ll always need your 13-digit ID number and the phone number used in your application.

1. Online Status Check (Recommended)

The fastest way is through SASSA’s official website:

• Visit the official SASSA SRD status portal at srd.sassa.gov.za
• Enter your 13-digit ID number
• Enter your registered phone number
• Click “Submit” to view your status
• See your application status and payment date (if approved)

This method connects directly to SASSA’s database for the most accurate, up-to-date information.

2. WhatsApp Status Check

SASSA offers a convenient WhatsApp service:

• Save SASSA’s WhatsApp number: 082 046 8553
• Send a message saying “Status” or “SASSA”
• Follow the automated prompts
• Enter your ID number when requested
• Receive your status instantly via WhatsApp
• Works with Wi-Fi, so no airtime needed

3. SMS Status Check

Check via text message:

• Send SMS with format: “STATUS [Your ID Number]”
• Send to SASSA’s SMS shortcode: 32555
• Wait a few minutes for the reply
• Receive status and payment date via SMS
• Standard SMS charges apply

4. Toll-Free Phone Call

Call SASSA’s helpline:

• Dial the toll-free number: 0800 60 10 11
• Follow the automated voice prompts
• Enter your ID number using your phone’s keypad
• Listen to your status and payment information
• Free call from any South African network

5. USSD Code

Use your phone’s USSD menu:

• Dial 12069277# or 1203210#
• Navigate the on-screen menu
• Enter your ID number when prompted
• View your status on your phone screen
• Works on any mobile phone, even basic models
• Minimal USSD charges may apply

6. Mobile Apps

Moya App (Data-Free Access):

• Download the free Moya app
• Find the SASSA SRD service section
• Enter your ID and phone number
• Check status without using data
• Available on Android and iOS

7. SASSA Office Visit

Visit your local SASSA office as a last resort:

• Bring your ID document
• Speak to a SASSA official
• Provide your application details
• Get status information in person
• Only recommended if other methods don’t work

SASSA SRD R370 Grant Payment Dates & Schedule

Unlike regular SASSA grants that pay at the beginning of each month, SRD grant payments happen later in the month on a rolling schedule.

How SRD Payment Dates Work

Monthly Payment Schedule:

• Other SASSA grants (Old Age, Disability, Child Support) pay in the first week
• SRD grants pay later in the month – usually between the 20th and 30th
• Each person gets a different payment date within this window
• SASSA spreads payments over several days to manage system load

No Universal Payment Day:

• Everyone doesn’t get paid on the same day
• Your specific payment date appears when you check your status
• One person might get paid on the 22nd, another on the 25th
• This system prevents long queues and system overload

Finding Your Payment Date

Check Official Announcements:

• SASSA publishes monthly payment schedules
• Look for press releases around mid-month
• Official dates usually announced 1-2 weeks before payments start

Use Status Check Tools:

• When your status shows “Approved,” it includes your payment date
• Check regularly as dates get updated throughout the month
• Your personal payment date is more accurate than general announcements

Example Payment Schedule

For a typical month, the schedule looks like this:

• 1st-5th: Old Age and Disability grants
• 3rd-7th: Child Support grants
• 20th-30th: SRD grant payments (your date within this range)

Delays and Public Holidays

Possible Delays:

• Public holidays can shift payment dates slightly
• System maintenance may cause minor delays
• Bank processing can add 1-2 days to deposits
• Always check your status for the most current information

Stay Informed:

• Follow SASSA’s official communications
• Check your status regularly during payment periods
• Contact SASSA if payments are significantly delayed

Understanding Your SRD Application Status Results

When you check your SASSA SRD status, you’ll see one of several status messages. Here’s what each one means:

Approved Status

What it means: Your application was successful and SASSA approved your grant for that month.

What you’ll see:

• Status shows “Approved”
• Payment date is usually displayed
• Sometimes called “Payday” on the system

What to do:

• Note your payment date
• Wait for the money to be deposited
• If payment doesn’t arrive by the date shown, see our troubleshooting section below

Pending Status

What it means: SASSA is still reviewing your application and hasn’t made a final decision.

Common reasons for pending:

• Application submitted recently
• SASSA is verifying your information
• Monthly re-evaluation in progress
• Waiting for updated government database checks

What to do:

• Be patient – this is normal
• Check again in a few days
• No payment date will show while pending
• Status usually updates within 2-4 weeks

Declined Status

What it means: SASSA rejected your application for that month.

You’ll also see:

• Specific reason for decline
• Common reasons include “income source identified” or “does not meet criteria”

What to do:

• Read the decline reason carefully
• Consider appealing if you believe it’s wrong
• Fix any issues and reapply if needed
• See our appeals section below for detailed steps

Referred Status

What it means: Your application needs additional verification from another government department.

What happens:

• SASSA sends your case to Home Affairs, SARS, or other agencies
• They verify your ID, income, or other details
• This process takes extra time

What to do:

• Wait for the verification process to complete
• Keep checking your status for updates
• Status will change to approved or declined once verification is done
• No action needed from your side

Self-Exclusion / Income Too High

What it means: SASSA’s system found you’re not eligible due to income or existing support.

Common triggers:

• Earning above R624 per month
• Receiving other government benefits
• UIF payments detected
• Bank records show regular income

What to do:

• Check if the information is correct
• Appeal if you believe it’s wrong
• Update your details if circumstances changed
• Accept that you may not qualify if the information is accurate

Failed Status

What it means: There was a technical problem or missing information.

Possible causes:

• ID number or phone number entered incorrectly
• Application wasn’t submitted properly
• System error during processing
• Mismatched personal details

What to do:

• Double-check your ID and phone numbers
• Try the status check again
• Resubmit your application if necessary
• Contact SASSA if the problem continues

What to Do If You Haven’t Received Your Payment

Have an approved status but no money in your account? Don’t panic. Here’s how to solve payment issues:

Step 1: Check the Official Payment Schedule

Verify timing first:

• SRD payments happen later in the month (usually 20th-30th)
• Your “approved” status should show a specific payment date
• Compare today’s date with your listed payment date
• If it’s not yet your payment date, wait – you’re not late yet

Understand the process:

• SASSA pays people on different days within the payment window
• Your date might be later than others
• This is normal and helps prevent system overload

Step 2: Check Your Banking Details

Common payment problems:

• Wrong bank account number provided to SASSA
• Changed banks but didn’t update SASSA records
• Account closed or frozen
• Incorrect spelling of account holder name

How to fix:

• Log into the SASSA SRD portal
• Check your banking details section
• Update any incorrect information immediately
• Changes may affect the next month’s payment

Step 3: Wait and Monitor

Give it time:

• Payments can take 2-3 working days to reflect in your account
• Bank processing times vary
• Public holidays can cause delays
• Check your account daily during the payment period

Keep checking status:

• Sometimes SASSA updates with a new payment date
• System delays might push your date forward
• Status changes will show the latest information

Step 4: Contact SASSA for Help

When to call:

• A week or more past your payment date
• Bank details are correct but still no payment
• Status shows approved but money never arrived

How to get help:

• Call SASSA toll-free: 0800 60 10 11
• Visit your nearest SASSA office
• Bring your ID and reference numbers
• Explain the situation to SASSA staff
• Request an investigation into your missing payment

Step 5: Special Situations

Cash collection points:

• If you collect at Post Office or retail stores, check availability
• Sometimes locations run out of cash temporarily
• Ask staff when the next cash delivery is expected

Technical issues:

• System problems can delay payments
• SASSA usually resolves these within a few days
• Follow SASSA’s social media for updates on known issues

Keep records:

• Screenshot your approved status
• Note your payment date and reference numbers
• Keep SMS confirmations from SASSA
• This information helps when contacting support

How to Appeal a Declined SRD Application

If your SRD application was declined, you have the right to appeal the decision. Here’s how to challenge a decline you believe is wrong:

Your Right to Appeal

Appeal basics:

• Every declined applicant can request a review
• Appeals go to an Independent Tribunal for reconsideration
• You have 30 days from the decline date to submit an appeal
• Appeals are free of charge

When to appeal:

• You believe the decline reason is incorrect
• Your income is actually below R624 per month
• SASSA has wrong information about your circumstances
• You meet all eligibility criteria but were still declined

How to Submit an Appeal Online

Step-by-step appeal process:

1. Visit the SRD Portal: Go to srd.sassa.gov.za
2. Find Appeals Section: Look for “Appeal” or “Reconsideration” link
3. Enter Your Details: Provide your ID number and registered phone number
4. Select the Month: Choose which declined month you’re appealing
5. Provide Your Reason: Explain why you believe the decision was wrong
6. Submit Documentation: Upload any supporting documents if required
7. Get Confirmation: Save your appeal reference number

Tips for a strong appeal:

• Be specific about why the decline was wrong
• Provide evidence if you have it (bank statements, etc.)
• Explain your actual financial situation clearly
• Keep your explanation factual and brief

What Happens After You Appeal

Review process:

• Independent Tribunal reviews your case (not the same people who declined you)
• Review takes 60-90 days on average
• Each case is examined individually
• You’ll receive a decision via your registered contact method

Possible outcomes:

• Appeal approved: You get paid for the month(s) appealed (often retroactively)
• Appeal denied: The original decline decision stands
• Additional information requested: Tribunal may ask for more details

Checking appeal status:

• Use the same status check tools
• Look for appeal-specific status updates
• Call SASSA if you need clarification on your appeal progress

Reapplying After a Declined Appeal

If your appeal is unsuccessful:

• You can apply again in future months
• Make sure your circumstances have changed
• Update any incorrect information in your profile
• Each month is a new application cycle

When to reapply:

• Your income situation has changed
• You’re no longer receiving other support
• Previous errors in your application have been corrected
• Several months have passed since your last application

Tips for successful reapplication:

• Ensure all personal details are accurate
• Update your contact information if changed
• Make sure your bank details are correct
• Apply early in the month for faster processing

Getting Help with Appeals

SASSA support for appeals:

• Call the helpline: 0800 60 10 11
• Visit your local SASSA office
• Ask for guidance on the appeal process
• Get help understanding decline reasons

What SASSA can help with:

• Explaining why your application was declined
• Helping you understand appeal procedures
• Checking if your appeal was received
• Providing status updates on your appeal

Frequently Asked Questions (FAQ)

How do I check my SASSA SRD status online?

Visit the official SASSA SRD portal at srd.sassa.gov.za and enter your 13-digit ID number and the cell phone number you used in your application. Click “Submit” to see if you’re approved, pending, or declined, plus any payment date. You can also use WhatsApp, SMS, or phone methods for status checks.

Why is my SASSA status approved but I have no payment date?

This usually happens when SASSA has approved you but hasn’t assigned your specific payment date yet. SRD payments occur later in the month, so dates get added as the payment period approaches. Keep checking your status daily – the date should appear soon. If the entire payout period passes without a date, contact SASSA.

When will the SRD R370 grant be paid this month?

There’s no single payment date for everyone. SASSA announces a payment window each month (usually between the 20th-30th), and your specific date appears in your status check. For example, September 2025 payments might be scheduled between September 20-27, but your personal date could be any day in that range.

What should I do if my application is declined?

First, read the specific decline reason shown in your status. If you believe you’re eligible and the decision is wrong, submit an appeal within 30 days through the SRD website’s appeal section. If you miss the appeal deadline or your appeal is denied, you can reapply in future months, especially if your circumstances change.

How long does it take to get approved for SRD?

Applications typically take 2-4 weeks to process, but this varies depending on SASSA’s workload and verification requirements. If your application is “pending,” it means SASSA is still reviewing your details. Keep checking your status regularly for updates.

Can I change my banking details after applying?

Yes, you can update your banking information through the SRD portal. Log in with your ID and phone number, find the banking details section, and make your changes. Updated details usually take effect for the next month’s payment, so change them as soon as possible.

Do I need to reapply for SRD every month?

No, your application continues automatically each month. However, SASSA re-evaluates your eligibility monthly, which is why your status might change from month to month. You only need to submit a new application if you were declined and want to try again.

What happens if I miss a payment date?

If you miss collecting your payment (for cash collection points), the money usually remains available for a few days. Check with the collection point or contact SASSA. For bank deposits, the money should automatically go into your account – if it doesn’t arrive, contact SASSA to investigate.

Can I receive SRD if I’m getting UIF payments?

No, receiving UIF (Unemployment Insurance Fund) payments disqualifies you from SRD. SASSA checks UIF records electronically. Once your UIF payments end, you can apply for SRD if you meet other criteria.

Why does my status keep changing between approved and declined?

SASSA re-evaluates applications monthly based on updated information from banks, UIF, and other government systems. If your financial situation changes (like receiving temporary income), this can affect your status. Each month is evaluated independently.

Important Disclaimer & User Information

About This Website: This website provides information and tools to help you check your SASSA SRD status. We are an independent resource and not affiliated with SASSA or the South African government. Our status lookup tool connects to official systems to retrieve your information securely.

Privacy & Security: We do not store any personal information you enter. Your ID number and phone number are only used to fetch your status from official sources and are not saved on our servers. Always verify important information directly with SASSA.

Official Sources: For applying, appealing, or making changes to your application, use SASSA’s official channels:

• Official website: srd.sassa.gov.za
• WhatsApp: 082 046 8553
• Helpline: 0800 60 10 11

Accuracy: While we strive to provide accurate information, grant rules and procedures can change. Always confirm details with official SASSA sources for the most current information.